Culture - A Roadblock or Catalyst for Digital Transformation?
Culture - A Roadblock or Catalyst for Digital Transformation? The Leadership Challenge for Indian Pharma
Research shows that culture is the number one barrier to digital transformation. Hence, leaders must work on building a culture that fosters experimentation and learning agility to bring about digital transformation of their businesses.
While culture eats strategy for breakfast, innovation for lunch, and digital transformation for dinner, a positive digital culture looks at ways to create space - physical and virtual for thinking, reflection and developing creative approaches, that is necessary for digital transformation.
Work cultures that have grown up over decades can be complex, slow moving and complacent. Leaders need to intentionally reshape the organizational culture to energize people for work in the digital age.
It is critical for leaders to tune the work culture to nurture, anticipate and propel people, and the business, forward.
What truly drives a culture of digital transformation requires something less tangible than software, artificial intelligence or other innovative technologies. I believe it revolves around a shared, customer-centric mindset that permeates from its leadership, a flexible organization that embraces change and a willingness to take carefully controlled risks.
Two hours to go till our Wednesday's live Q&A. This week's talk is on Culture and its importance for digital transformation. Join Hariram Krishnan and Anup Soans for a yet another insightful conversation!
Exellent articulation sir ,However possibly we need a same page orientetion team with empoerment who will fight tooth & Nail to execute the Futureistic vision for the betterment of all, in the given Organaisation .
Digital Transformation - "Customer-Facing Operation/interaction" is a change that needs to be embraced by the entire Pharma Industry in one go. Conventionally such metaphoric changes are either enforced by governance e.g GST or driven by Industry leader e.g (Reliance / Amazon which has +30% MS) Unfortunately, Indian Pharma is highly fragmented and neither of the leaders has a majority share ( Abbott has approx 3% MS). In such a scenario, who do you feel will drive the digital change? since it would require considerably mid-shift and capital investment in talent development/process change etc. Whichever company that makes the first move has to NOT only ensure that this investment brings ROI but also to ringfence their talent from the competitor poaching.
Excellent presentation, Hari Sir, meticulously structured like a trained instructional design professional, great content, solid examples overall wonderfully explained. Trust such powerful pitch will help leaders to pay greater attention to culture while initiative digital transformation.
Thanks Sir, that was a great session on understanding how culture plays a crucial role in the digital transformation.
Thanks a lot Sir, for sharing the insights for Digital Transformation.
Thanks you for sharing indept details reg Culture.
Excellent session Sir. Thank you for explaining so lucidly not only how culture is THE most important aspect of change, but also how it can be done. Lots of myths were busted. Regards
Thank you sir
SBI is really a surprise game changer
yes sir true
sir good evening